Energy Choice LLC respects your privacy and is committed to protecting personal information you may provide us through our website.
Information You Provide
We collect information from you in a number of ways including when you use our site, create an online account, request information, sign up for newsletters or our email list, post a review, make a purchase, participate in a survey or promotion, or otherwise contact or interact with us. The information we collect may include your name, address, email address, telephone number, birthday, gender, chat transcripts, purchase information and other information you provide to us via this website. We use the information to improve our service to you, provide you with updates, or to respond to your requests.
Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our website.
Information Automatically Collected
We gather and store certain information about your visit automatically. We typically collect and store details about your visit such as your IP address, browser type, browser language, the pages you visit, the date and time you access our website, if you linked to our website from another website, and the address of that website. If you access our Site from your mobile device, we may collect geolocation data, unique user ID, cell phone model, operating system and carrier. Gathering your information helps us ensure our website and other services work correctly and support our customer analytic efforts.
We may also collect information about your use of our website through cookies and similar technology. A “cookie” is a small file we transfer to your computer, so we can keep track of your interests and/or preferences and recognize you as a return visitor. For example, we may use these technologies to collect information about ways visitors use our websites, track users’ movements around the website (session replay), to support the features and functionality of our websites, and to personalize your experience when you use our website.
By visiting our website or using any of our services, you consent to our collection, use, disclosure, transfer and storage of information relating to you as set forth in this policy.
Third Party Links
We also may use third party advertisements placed by ad networks to support our site. Some of these advertisers and ad networks may use place a cookie or similar technology on your computer or mobile device in order to provide you relevant advertisements based on your online behavior. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Information Collected from Other Sources
We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, email address, unique device identifiers, and publicly-observed data, such as from online activity, social media, and shopping behavior. We may combine this information with the information we collect from you to help us tailor our communications to you and to improve our services and products.
In addition to the uses described above, we use your personal information to personalize our offerings to you, improve the usage and functionality of our site, and process payments. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make sure a request, please contact us at the email or mailing address shown at the end of this policy.
Collection of Information from Children
We recognize the importance of protecting the privacy and safety of children, our website and services are directed towards a general audience and are not directed towards children. We do not knowingly collect information about children under the age of 13 or minors otherwise defined in local law or regulation without verifiable parental consent. If we learn that someone under 13 has provided personal information through one of our websites, we will use reasonable efforts to remove that information from our databases.
Our Commitment to Data Security
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
Revisions to This Statement
(Last Update: April 15, 2019)